What’s your favourite city in the world, and why?
That’s a very difficult answer. I learned to love every country I travelled to, with everything it has to offer.
Every city is different, with so many amazing things to do, to feel, to explore… But I would say that the city I miss the most is Bangkok. It has both sides: the peace and quiet, and the serenity; and at the same time the noise, the fuss, and the lively atmosphere… It’s a contradiction, but an exquisite blend!
Plus, let’s not forget that Thailand is the country of the 1000 smiles… I have seen nothing but happy, welcoming people there. And I like to believe that I am carrying a part of their serenity and peace in my heart forever. I borrowed it, and I am taking good care of it. 🙂
Was there any funny or inspiring experience inflight that you would never forget?
Oh, there are tons. Piece of my soul is left with RJ. One experience I would never forget is based on a simple “Thank you”.
There is nothing more gratifying than hearing these words.
We had a flight from Amman to Jeddah. Usually these flights are fully booked, especially in Hajj season. For the ones who do not know the term of Hajj season– it is the pilgrimage season for Muslims.
Many of you know that in the Arab culture it is not polite for a woman to sit next to a man that is not her relative. It happens that I was in the economy area, and I was boarding. Suddenly a man entered, dressed traditionally in the white robe for pilgrimage, shouting with anger something in Arabic.
I could see around me that everyone was disturbed by this behavior, or by the words that he was screaming… I couldn’t understand what he was so angry about. I waited politely for him to reach me and, with a warm smile I asked him if I could do anything to help…
I empathized with him, and knew that it must be something serious. The man felt that in my tone of voice, I presume, and lowering his tone he told me that his family got different seats, spread all over the aircraft.
As cabin crew travelling every day, we don’t see the big issue since the flight was only 1h30min, and time passes very fast on board. But for a person that is going perhaps on the journey of his life, as a pilgrim, maybe even his first flight, along with his family, might have meant the world.
I could see his wife, his mother and children looking at me with sadness. I understood the situation immediately. I smiled at him, and told him that I will help him be seated with his family, but he just had to have some patience until I finished boarding, so I could “scan” the single passengers that would be kind enough to change their seats on board.
The man smiled back immediately, and I could than see a sign of relief on his face. He said in a low tone that it’s ok for him to wait, no problem. I was really happy to help him.
I found the perfect row for all 6 of them to stay next to each other, and all the other passengers were more than happy to change their seats. We were all a family, helping each other, that moment. The problem was not a problem anymore, and perhaps that man had the best flight ever. When he left the aircraft he shook my hand strongly and said the “Thank you” with his eyes not only his words…
Empathy is the best bet in this kind of situations. What means nothing for us might be the world for others. We just have to “tune in” to each other’s frequencies, and understand the other party as well. And as I always say, we are humans amongst humans, right…?
Why did you decide to change to VIP aviation?
As I always wanted to succeed on my own, my goal was to buy my own home… Life in RJ was extraordinary, and I am aware that if I wanted to spend there the rest of my life, it would have been the best choice. The lifestyle and salary there were perfect for living an excellent life in Amman.
But I wanted to return home, to my family, and to have my own family as well, and I couldn’t save enough living there, given the short term that I gave myself to return back home.
Plus, I wanted to personalize the service I am offering to a smaller group of people, in order to “spoil” them properly, to “pamper” them. I wanted my attention to be much bigger, and only with a smaller group of people I could have done that. And I found them. 🙂